Survey shows Ohioans stressing about travel, vacation plans

Staff report -

Travel and vacation problems topped the list of COVID-19-related complaints from consumers in Ohio, while nationally reports about online shopping top the list of consumer complaints, according to new data released by the Federal Trade Commission.

Most of the COVID-19-related travel and vacation complaints from consumers are about problems with cancellations and refunds. COVID-19-related consumer complaints about online shopping include reports about items not arriving or not arriving when promised and items that are different than advertised. The FTC began releasing COVID-19-related complaint data in late March 2020 and is now releasing more detail about the types of complaints it has received from consumers in each state.

From January 1 through June 8, 2020, Ohio consumers reported losing more than $1.2 million to fraud related to the pandemic, with a median loss of $350. In addition to travel and vacation-related complaints, other top COVID-19-related fraud complaints from Ohio consumers include online shopping problems and mobile text messages.

You can find additional complaint data about Ohio and other states on the FTC’s new interactive COVID-19 complaint data dashboards.

The Federal Trade Commission works to promote competition, and protect and educate consumers. You can learn more about consumer topics and file a consumer complaint online or by calling 1-877-FTC-HELP (382-4357). Like the FTC on Facebook, follow us on Twitter, read our blogs, and subscribe to press releases for the latest FTC news and resources.

Staff report